FAQ & Site Info
Terms of ServiceShipping:
The time I need to prepare an order for shipping is the first working day. Each jewelry item is ready for shipping.
Estimated shipping times
North America: 8-10 business days
Europe: 8-10 business days
Australia, New Zealand and Oceania: 10-15 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns and exchanges:
I accept returns and exchanges.Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept cancellations but please contact me if you have any problems with your order.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
1. To communicate with you about your order
2. To fulfill your order
3. For legal reasons (like paying taxes)